Account & Workspace¶
Signing up and signing in¶
Sign up with an email and password, or with Google. Password requirements: at least 8 characters,
one uppercase and one lowercase letter, one special character, and no sequential digit runs (like
1234).
Forgot your password? Use the Forgot password? link on the sign-in page. Enter your email and, if an account exists for it, you'll get a reset link valid for 15 minutes. For security, you'll see the same confirmation message whether or not that email is actually registered. Resetting your password signs you out everywhere — every device with an active session will need to sign in again with the new password.
Your session stays active via a securely stored refresh token; you can view and revoke your active sessions if you want to sign out a device remotely.
Workspaces and projects¶
A Workspace is the billing and membership boundary — it owns your projects, your team, your subscription, and your usage. A Project (see Projects) belongs to exactly one workspace. If you work across multiple companies or clients, use a separate workspace for each.
Members and roles¶
| Role | Can do |
|---|---|
| Owner | Everything, including billing and transferring ownership. Every workspace has exactly one. |
| Admin | Manage members, domains, and project settings; can't touch billing. |
| Editor | Create/edit content — projects, monitors, scans, captures. |
| Viewer | Read-only access. |
| Guest | Limited access, typically restricted to specific projects. |
Invite someone by email and assign them a role — you can invite as Admin, Editor, Viewer, or Guest, but not directly as Owner (transfer ownership separately if needed). A member can also be restricted to specific projects rather than seeing everything in the workspace.
Custom domains¶
Each distinct domain your projects use counts against your plan's active-domain limit — projects
sharing the same domain (e.g. production and a test. subdomain of it) only use one slot together.
localhost and archived projects never count. From Active domains, an owner or admin can
deactivate a domain to free up a slot; every project on a deactivated domain becomes read-only
until it's reactivated or moved.
Subscription and billing¶
Only the workspace owner can view billing details, change plans, or cancel — other roles see plan limits via their usage, not the billing screen itself. Plans are Solo, Team, Business, or Enterprise, billed monthly or annually, with optional extra seats beyond what's included.
Trials¶
New workspaces can start a 14-day Team-tier trial — but only once: one trial per workspace, and one trial ever per person, even across different workspaces, even if a prior trial expired without converting. A trial can't be started on a workspace that already has a subscription.
Once a trial expires, the workspace becomes read-only immediately — you can still see your data, but can't create or run anything new until you subscribe.
Storage¶
Your plan includes a storage quota (screenshots, thumbnails, etc. count against it). If you need more control — a specific S3-compatible bucket, or your own Google Drive/Dropbox — you can connect your own storage from Workspace Storage instead of using the platform's default.